Dr.Web AV-Desk service is designed on a client-server software system, ensures the management of the complex anti-virus protection of clients workstations of companies specialized in providing various Internet services (Internet providers (ISP), application services providers (ASP), online banking vendors, etc.).
An aggregate of computers and mobile devices on which Dr.Web AV-Desk cooperating components are installed, represents a single anti-virus network.
Dr.Web AV-Desk anti-virus network has a client-server architecture. Its components are installed on a computers and mobile devises of users and administrators as well as on a computers that function as LAN servers. Anti-virus network components exchange information via TCP/IP network protocols. Anti-virus software can be installed (and manage them afterwards) on protected stations either via the LAN, or via the Internet.
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The logical structure of the anti-virus network
Central Protection Server
Central protection Server is installed on a computer of anti-virus network, and installation can be performed on any computer, not only on that functioning as a LAN server. General requirements to this computer are given in the System Requirements section.
Cross-platform Server software allows to use a computer under the following operating systems as a Server:
| • | Windows® OS, |
| • | UNIX® system-based OS (Linux®, FreeBSD®, SolarisTM). |
Central protection Server stores distribution kits of anti-virus packages for different OS of protected computers, updates of virus databases and anti-virus packages, license keys and package settings of protected computers. Server receives updates of anti-virus protection components and virus databases via the Internet from the Global Update System and propagate updates on protected stations.
Hierarchical structure of several Servers can be established to serve protected stations of anti-virus network.
Server supports the backup of critical data (databases, configuration files, etc.).
Server writes single log of anti-virus network events.
Single Database
The single database is connected to the central protection Server and stores statistic data on anti-virus network events, settings of the Server itself, parameters of protected stations and anti-virus components, installed on protected stations.
You can use the following types of databases:
Embedded database. Two variants of database that is inbuilt into the central protection Server directly are provided:
| • | SQLite2 (InitDB), |
| • | SQLite3. |
External database. Inbuilt drivers for connecting the following databases are provided:
| • | Oracle, |
| • | PostgreSQL, |
| • | ODBC driver to connect other databases such as Microsoft SQL Server/Microsoft SQL Server Express. |
You can use any database that corresponds to your demands. Your choice should be based on the needs that must be satisfied by the data store, such as: capability to service the anti-virus network of corresponding size, features of database software maintenance, administration capabilities provided by the database itself and also requirements and standards which are accepted for use in your company.
Central Protection Control Center
Central protection Control Center is automatically installed with the Server and provides the web interface for remote managing of the Server and the anti-virus network by means of editing the settings of the Server and protected computers settings stored on the Server and protected computers.
The Control Center can be opened on any computer that have the network access to the Server. The Control Center can be used almost under any operating system with full use on the following web browsers:
| • | Windows® Internet Explorer®, |
| • | Mozilla® Firefox®, |
| • | Google Chrome®. |
The list of possible variants of use is given in the System Requirements section.
Central protection Control Center provides the following features:
| • | Serviceability of Anti-virus installation on protected stations including: remote installation on protected stations under Windows OS with preliminary browsing the network to search computers; Creation of distribution files with unique identifiers and parameters of connection to the Server to facilitate Anti-virus installation process by the administrator or possibility of Anti-virus installation by users on stations by oneself (detailed information see in the Installing Dr.Web Agent section). |
| • | Facilitate administering based on grouping of anti-virus network workstations. |
| • | Feasibility of centralized administrating of stations anti-virus packages including: uninstallation either separate components or entire Anti-virus on stations under Windows OS; configuring parameters of anti-virus package components; assigning permissions to set up and administer the anti-virus packages on protected computers for users of these computers. |
| • | Centralized administering of workstations anti-virus check including: remote launch of anti-virus check either according the specified schedule or direct request from administrator for the Control Center; centralized configuration of check parameters and transmitting them to the workstations to launch the local check with these parameters. |
| • | Receiving the statistic information on protected stations states, viral statistics, installed anti-virus software state, running anti-virus components state and also, the list of hardware and software on protected station. |
| • | Flexible administrating system of Server and anti-virus network based on opportunity of permissions delimiting for different administrators and also, possibility to connect administrators via the external authorization systems such as Active Directory, LDAP, RADIUS, PAM. |
| • | Managing the licensing of workstations anti-virus protection with branched system of assigning licenses to stations, groups of stations and also, granting licenses between several Servers in multiserver configuration of anti-virus network. |
| • | Wide set of setting to configure the Server and its separate components including: configuring schedule to maintain the Server; plug in user hooks; flexible configuration of update system of all anti-virus network components from the GUS and further propagation of updates on stations; configuring the system of administrator notifications about anti-virus network events with different methods of notification delivering; configuring neighbor connections to configure multiserver anti-virus network. |
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Detailed information on described functions is given in the Administrator Manual. |
The par of the Control Center is the Web server that is automatically installed with the Server. The general task of the Web server is performing operation with web pages of the Control Center and clients network connections.
Central Protection Mobile Control Center
As a separate component, the Mobile Control Center is provided. It is designed for installation and operation on mobile devices under iOS and Android OS. General requirements to the application are given in the System Requirements section.
Mobile Control Center connects to the Server according to the anti-virus network administrator credentials including via an encrypted protocol. Mobile Control Center supports the base set of Control Center functions:
| 1. | Manage Dr.Web Server repository: |
| • | view the products state in the repository; |
| • | launch repository update from Dr.Web Global Update System. |
| 2. | Manage stations on which an update of anti-virus software is failed: |
| • | display failed stations; |
| • | update components on failed stations. |
| 3. | Display statistics information on anti-virus network state: |
| • | number of stations registered at Dr.Web Server and their current state (online/offline); |
| • | viral statistics for protected stations. |
| 4. | Manage new stations waiting for connection to Dr.Web Server: |
| • | approve access; |
| • | reject stations. |
| 5. | Manage anti-virus components installed on anti-virus network stations: |
| • | launch the fast or full scan either for selected stations or for all stations of selected groups; |
| • | setup Dr.Web Scanner reaction on malware detection; |
| • | view and manage files in the Quarantine either for selected stations or for all stations in the selected group. |
| 6. | Manage stations and groups: |
| • | view properties; |
| • | view and manage components composition of anti-virus package; |
| • | delete; |
| • | send custom messages to stations; |
| • | reboot stations under Windows OS; |
| • | add to favorites list for the quick assess. |
| 7. | Search for stations and groups in an anti-virus network by different parameters: name, address, ID. |
| 8. | View and manage messages on major events in an anti-virus network via the interactive Push notifications: |
| • | display all notifications at Dr.Web Server; |
| • | set reactions on notification events; |
| • | search notification by specified filter parameters; |
| • | delete notifications; |
| • | exclude notifications from automatic deletion. |
You can download Mobile Control Center from the Control Center or directly in App Store and Google Play.
Network Stations Protection
On protected computers and mobile devices of the network, the control module (Agent) and the anti-virus package for corresponding operating system are installed.
Cross-platform software allows to provide anti-virus protection of computers and mobile devises under the following operating systems:
| • | Windows® OS, |
| • | UNIX® system-based OS, |
| • | Mac OS® X, |
| • | Android OS, |
| • | Novell® NetWare® OS. |
Either user computers or LAN servers can be protected stations. Particularly, anti-virus protection of the Microsoft® Outlook® mail system is supported.
Control module performs regular updates of anti-virus components and virus databases from the Server and also, sends information on virus evens on protected computer to the Server.
If the central protection Server is not accessible, it is possible to update virus databases on protected stations via the Internet from the Global Update System.
Depending on the operating system of the station, the following protection functions are provided:
Stations under Windows® OS
Anti-virus check
Scans a computer on user demand and according to the schedule. Also the remote launch of anti-virus scan of stations from the Control Center including rootkits check is supported.
File monitor
The constant file system protection in the real-time mode. Checks all launched processes and also created files on hard drives and opened files on removable media.
Mail monitor
Checks all incoming and outgoing mail messages when using the mail clients.
The spam filter is is also available (if the license permits this function).
Web monitor
Checks all calls to web sites via the HTTP protocol. Neutralizes malicious software in HTTP traffic (for example, in uploaded and downloaded files) and blocks the access to suspicious or incorrect resources.
Office control
Controls access to network and local resources, in particular, limits access to web sites. Allows to control the integrity of important files from the accidental change or virus infecting and limit the access to unwanted information for employees.
Firewall
Protects computers from external unauthorized access and prevents leak of vital data via Internet. Monitors connection attempts and data transfer via the Internet and blocks suspicious connections both on network and application levels.
Quarantine
Isolates malware and suspicious objects in the specific folder.
Self-protection
Protects files and folders of Dr.Web AV-Desk from unauthorized or accidental removal and modification by user or malicious software. If self-protection is enabled, access to files and folders of Dr.Web AV-Desk is granted to Dr.Web processes only.
Preventive protection
Prevents of potential security threats. Controls the access to the operating system critical objects, controls drivers loading, programs autorun and system services operation and also monitors running processes and blocks them in case of detection of viral activity.
Stations under UNIX® system-based OS
Anti-virus check
Scans a computer on user demand and according to the schedule. Also the remote launch of anti-virus scan of stations from the Control Center is supported.
File monitor
The constant file system protection in the real-time mode. Checks all launched processes and also created files on hard drives and opened files on removable media.
Web monitor
Checks all calls to web sites via the HTTP protocol. Neutralizes malicious software in HTTP traffic (for example, in uploaded and downloaded files) and blocks the access to suspicious or incorrect resources.
Quarantine
Isolates malware and suspicious objects in the specific folder.
Stations under Mac OS® X
Anti-virus check
Scans a computer on user demand and according to the schedule. Also the remote launch of anti-virus scan of stations from the Control Center is supported.
File monitor
The constant file system protection in the real-time mode. Checks all launched processes and also created files on hard drives and opened files on removable media.
Quarantine
Isolates malware and suspicious objects in the specific folder.
Mobile devices under Android OS
Anti-virus check
Scans a mobile device on user demand and according to the schedule. Also the remote launch of anti-virus scan of stations from the Control Center is supported.
File monitor
The constant file system protection in the real-time mode. The check of all files as they are saved in the memory of the device.
Calls and SMS Filter
Filtering the incoming phone calls and SMS allows to block the undesired messages and calls, such as advertisements or messages and calls from unknown numbers.
Anti-theft
Detect the device location or lock its functions in case it has been lost or stolen.
Restricting Internet Access
URL filter allows to protect user of the mobile device from unsolicited Internet sites.
Firewall
Protects the mobile device from external unauthorized access and prevents leak of vital data via Internet. Monitors connection attempts and data transfer via the Internet and blocks suspicious connections both on network and application levels.
Security Troubleshooting
Diagnostic and analysis of the security of mobile device and resolving the detected problems and vulnerabilities.
Application launch control
Blocks the launch on mobile device those applications that are not included into the list of allowed by administrator.
Servers under Novell® NetWare® OS
Anti-virus check
Scans a computer on user demand and according to the schedule.
File monitor
The constant file system protection in the real-time mode. Checks all launched processes and also created files on hard drives and opened files on removable media.
Providing a Connection between Anti-virus Network Components
To provide stable and secure connection between anti-virus network components, the following features are presented:
Dr.Web Proxy server
Proxy server can optionally be included into the anti-virus network. The main function of the Proxy server is to provide connection between the Server and protected stations in cases when direct connection is impossible. E.g. if the Server and protected stations are located in different networks which do not have packet routing between them. At the expense of using caching function, reducing of network traffic and time of receiving updates by protected stations can be provided.
Traffic compression
Special compression algorithms are applicable for transferring data between the anti-virus network components to reduced network traffic to minimum.
Traffic encryption
Data transferred between the anti-virus network components can be encrypted to provide additional secure level.
Additional Features
Repository loader
Dr.Web Repository loader is provided as a separate utility and allows to download products of Dr.Web AV-Desk from the Global Update System. It can be used for downloading of Dr.Web AV-Desk products updates to place them on the Server not connected to the Internet.