Uninstalling Dr.Web Agent and Anti-Virus Package Remotely

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Remote installation and removal of the Agent software is possible within a local network only and requires administrator’s rights in the local network.
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If you uninstall the Agent and anti-virus package via the Control Center, the Quarantine will not be deleted from the station.
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To uninstall the anti-virus software from a workstation (for Windows OS only):
1. | Select the Anti-virus network item in the main menu of Dr.Web Security Control Center. |
2. | In the opened window select the necessary group or certain anti-virus stations. |
3. | Click General → Uninstall Dr.Web Agent in the toolbar of the anti-virus network catalog. |
4. | The Agent software and the anti-virus package will be removed from the workstations selected. |

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In case Agent removal is instructed when there is no connection between Dr.Web Server and the anti-virus workstation, the Agent software will be uninstalled from the selected computer once the connection is recovered.
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Uninstalling Dr.Web Agent and Anti-Virus Package Locally

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To remove the Agent and the anti-virus package locally, this option must be allowed at the Server in the Rights section.
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You can remove the station anti-virus software (Agent and anti-virus package) by the two ways:

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If the Agent and anti-virus package are uninstalled via the standard Windows OS services or via the Agent installer, user will be prompt for Quarantine deleting.
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Removing by Means of Standard Windows OS Services

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This removing method will be available only if you installed the Agent by using the graphical installer and set the Register Agent in system list of installed software flag.
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To remove the Agent and the anti-virus package, use standard Windows OS tools: the Add or Remove Programs element in Control Panel (see the Agent User Manual for details).
Removing by Using the Agent Installer
• | Client module win-avd-agent-setup.exe |
To remove the Agent software and the anti-virus package by using the client module which is created during the Agent setup, run the win-avd-agent-setup.exe installation file with the /instMode remove parameter. Additionally use the /silent no parameter, if you want to control the process.
The win-avd-agent-setup.exe installation file is located in the following folder by default:
◆ | For Windows XP OS and Windows Server 2003 OS:
%ALLUSERSPROFILE%\Application Data\Doctor Web\Setup\ |
◆ | For Windows Vista OS and later and Windows Server 2008 OS and later:
%ALLUSERSPROFILE%\Doctor Web\Setup\ |
For example, for Windows 7, where the %ALLUSERPROFILE% corresponds to С:\ProgramData:
C:\ProgramData\Doctor Web\Setup\win-avd-agent-setup.exe /instMode remove /silent no
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• | Installation package drweb-avdesk-install.exe |
To remove the Agent software and the anti-virus package by using the installation package, run the drweb-avdesk-install.exe installation file of the currently installed version.
• | Full installer drweb-avdesk-agent-full-10.00.0-<build_version>-windows.exe |
To remove the Agent software and the anti-virus package by using the full installer, run the drweb-avdesk-agent-full-10.00.0-<build_version>-windows.exe installation file of the currently installed version.
• | Network installer drwinst.exe |
To remove the Agent software and the anti-virus package from a workstation locally by using the network installer, run in the installation folder of the Agent (by default C:\Program Files\DrWeb) the drwinst.exe installer with the /instMode remove parameter. Additionally use the /silent no parameter, if you want to control the process.
For example:
drwinst /instMode remove /silent no
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When you launch the drweb-avdesk-install.exe installation package, the drweb-avdesk-agent-full-10.00.0-<build_version>-windows.exe full installer and the drwinst.exe network installer, the win-avd-agent-setup.exe client module launches and performs the removal directly.
The win-avd-agent-setup.exe client module launched without parameters, detects installed product and launches the change/remove mode. To launch the remove mode directly, use the /instMode remove switch.
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